Patients Info

» Attendant Pass

Attendants’ pass are issued on admission for each patient. One Pass is for attendant staying at beside and the other pass is for visiting attendant.

» 24-Hours Pharmacy

Please enquire about medicine prescription each day from Nursing Station/Floor Manager and deposit the medicine at the Nursing Station only against receipt.
» Phone Facility

Discourage Tele Enquiry of patient’s condition to avoid misunderstanding and restrict your calls to the hospital.
Local calls can be made through our main line.

» Health Assistants

Request for special attendant can be made with extra charges at the ward nursing station. No health assistants are allowed in the ICCU/CCU/ITU/HDU/Four-Bedded-Room/General Ward.

» Follow up Visits

Hospital has an OPD Department where you may come for follow up visits and enable your consultant to assess your progress.

» Admission

Patients are admitted to the hospital as per recommendation of The Consultant Specialist.

Our Front Office main Admission Counter helps to get an idea about the approximate charges for different services and also to understand the routine formalities such as admission, discharge etc.

We encourage all patients taking admission to pay an advance at the time of admission. Ordinarily, cash and credit cards are accepted for all payments

  • Patients admission 24 X 7 hours.
  • Master and Visa cards are accepted for payment.
  • Corporate clients: Patients are admitted by letter from the organisation and on doctor’s recommendation. All documents to be submitted before admission.
  • Insurance/ TPA Card Holders: Patient admitted by TPA card can avail of a cashless service subject to approval from the concerned TPA group / Insurance company. The hospital bears no responsibility in getting an approval and decline of inpatient bill coverage from TPA group/Insurance company.all impatient hospital bills are settled vide payment before the discharge of the inpatient.
  • Room transfer: Transfer from one room/ward to another can be done subject to the availability of the required room/bed. For such a transfer, an application is required to be submitted in an advance to the respective nursing station.

» Discharge

Most of the discharges are planned for the following morning. In such situations additional room rent is not charged for the subsequent day.
Patients are advised to collect the discharge summary before leaving the hospital.

  • The staff on your floor will make arrangements for easing your transition from hospital to home.
  • For speedy discharge procedures please inform the floor manager well in advance for all your necessary arrangements.

» Billing

  • Billing is done during all 24 hours
  • Security deposit paid at the time of admission is adjusted against charges for treatment.
  • During the hospital stay, any outstanding bill amount needs to be cleared within 48 hours.

» Your doctor

  • For any information on your medical investigations and treatment, your length of the stay and advance estimation of the medical expenses, please discuss with your consultant under whom you have been admitted. You may seek help from the ward's sister-in-charge and floor manager.